PASSIONATELY DEDICATED TO YOUR SATISFACTION

Susan never ceased to amaze me with her unsurpassed class. Consummate professionalism, and integrity. Her work ethic, design input, and communication skills took the home from a fixer-upper to a magnificent sought-after property within the Bayshore community of Newport Beach. Her superb selling technique resulted in a record-breaking sale that benefitted a private charitable foundation. Thank you, Susan, for all that you did to make so many dreams come true"

I had the good fortune of having Susan as my listing agent for my home in Piedmont. I moved out of the Bay Area right after I started the process of selling my home as I needed to find a place to live in San Diego as soon as I could. Susan started the very next day. She had different crews working simultaneously to get the home ready for the listing in a very short time. Susan delivered top-quality workers which gave me complete peace of mind. For example, she negotiated with one of the contracting crews to fix up a few items in the home, and on her own, got a better crew to do more, for several thousand dollars less. I really appreciated this. It a...

My wife and I just bought a home in Oakland with Susan's help. We were first-time home buyers and are expecting a baby soon, so we were a little anxious throughout the process. Our goal was to find a 3-bedroom house in a vibrant neighborhood with decent school options. Unfortunately, it seemed like everyone else was also looking for this and apparently had way more money than we did. We looked for over a year, going to open house after open house each weekend. Susan was very supportive and helpful throughout the process. She was incredibly patient as we submitted offer after offer, giving us her advice on homes and their potential pricing. One thing...

As first-time home buyers, we had no idea where to start, where to look, what to do, (you get the point) until Susan came along! From our initial call to the move-in, Susan was with us every step of the way. If you're looking to buy a home, Susan is the agent you can trust and we can't recommend her enough. The first time we spoke with Susan, she listened to what we were looking for and what our budget was. She recommended specific neighborhoods that fit our criteria and set us up with an email alert. Whenever we had questions (of which we had a lot!), she promptly responded. She also alerted us to some off-market homes via the Top-Agent-Network (TA...

We worked closely with Susan (when she was with her previous firm) and had an amazing experience. From the very first interactions, it was clear that Susan was going to put tremendous energy into helping us find a house. She listened closely to what we wanted in our new home, and within a few weeks, had a solid understanding of what would work for us. But what was also extremely important, was that she gently pushed us to consider additional options (for us, this was in expanding the neighborhoods we were considering). It turns out that our dream home was in a neighborhood not even on our radar, but that is wonderful. And then once we found a house ...

Savvy, competent, and pleasant to work with. These are the adjectives that come to mind when I think about Susan. This is the second time our family works with her, and she has been an asset both times. Her negotiation skills are sharp; she has a great understanding of the market and helped us navigate the very daunting task of making an offer for a house in the Bay Area. Knowing how much to offer for a property and getting the best price is a skill that often takes years to develop and Susan has it. She was candid enough to let us know when a property wasn't worth investing in and kept us on track to focus on the best neighborhoods even after we go...

We were so lucky and fortunate to have Susan as our Realtor®. Immediately upon speaking to her, it was clear that Susan loves her profession and that she is quite skilled at it. We were searching for our first home and Susan helped guide us through the whole, daunting process, explaining terminology, pointing out what seemed typical or different for homes in the areas we were searching in, searching for homes that met our "wish list" and budget, all while being a fierce advocate for our family. Susan was proactive, smart, dedicated, and passionate all essential qualities in the tough Bay Area housing market. She is an excellent communicator (we got ...

We cannot recommend Susan highly enough - she has been a dream to work with. As first-time home buyers, we were completely unaware of the home buying process. Susan not only took us through the steps, but she guided us at every moment until close. I'd like to first talk about the support she offers her clients. Susan has many clients but she makes you feel like you are the only one. Honestly. Every email, call, and text is answered within 2 minutes - if not immediately. She makes you feel as if you're the priority - and there is something really comforting in that. Now, let's talk about her expertise - Susan is a pro. Every home that we viewed and/o...

It's an understatement to describe Susan as an extremely adept and seasoned agent. I was introduced to her through my mortgage broker after expressing that I needed to be paired with someone who understood the volatile changes in Oakland's market and characteristics of the various neighborhoods of interest. I was a first time buyer with very little knowledge of the process and limited resources. It's thanks to Susan's "on-the-pulse" approach to real estate that I was able to make an informed offer on a two-bedroom craftsman very quickly and efficiently. It's also thanks to Susan that my first and only offer was an acceptance. No with fuss, no stress...

This is our second time working with Susan, and we couldn't be more grateful for everything she has done for us! Three years ago she helped us buy our house, and this time, she helped us sell it. Having no knowledge in selling a house, Susan's experience and guidance made the complicated process pleasant and manageable. She walked us through the process and explained everything we needed to know every step of the way. She was so responsive whenever we had concerns or questions (which was multiple times every day), and she let us know everything she was thinking along the way. She held several open houses and followed up with potential buyers to obta...

We had an absolutely amazing experience with Susan. She took us to many homes and didn't push us into making a quick decision. She was extremely knowledgeable about what locations and homes would make the best investment. She was quick to respond to the many emails and phone calls/ texts we sent. She always kept in touch. She was always on time for every appointment. When we finally found the house of our dreams, she helped us negotiate to get the best price and she even got a brand new washer and dryer thrown in. She even got our closing and move-in day moved up. She was there guiding us through every single step. I would recommend Susan Niami to a...

Susan is fantastic - a skilled, thorough professional who truly cares for your needs, and is extremely savvy at understanding and predicting the current market situation. Without her guidance, we'd still be looking! She's very experienced, organized, and extremely communicative, keeping us informed at every step with a call or text to make sure that we were empowered to make strong decisions. You really feel like she's advocating for you! I knew right away that I was in good hands, and trusted her advice and intuition, all of which were right. I would never have been able to act so quickly in the intense East Bay market (and successfully buy my firs...

Susan is wonderful. She went above and beyond. This is our first buying experience, and there's no way we could have navigated this competitive market and ultimately had our offer accepted on our (perfect!) home without her help. She knows the ins and outs of the East Bay real estate market and has excellent advice and guidance (especially on offer price recommendations). She was always reachable and a ton of fun to work with! Would very highly recommend her.

We loved working with Susan. She guided us through our first home buying process like a pro. She always made us feel like we were her only clients. We know that we would not have snagged our home without Susan's hard work and persistence. Her knowledge of the market and experience was key! We could not be more pleased with our home and the process. I would highly recommend her to anyone looking to buy or sell.

Every time I called, she picked up the phone! She is dedicated, smart, and tenacious. She helped me twice with buying and then selling the same house within 3 years. Her negotiation skills are sharp and her gift for anticipating potential problems is fueled by years of experience and a strongly intuitive mind. I strongly recommend Susan if you are looking for someone who will make your vision come true.

I cannot recommend Susan highly enough. She was attentive, extremely responsive, knowledgeable, and insightful. At every step of the way, she listened to us and our needs, and then she delivered! She also went above and beyond at every opportunity. I would very happily work with her again, and will not hesitate to recommend her to others.

Susan is the best! She helped our family find the perfect home! Susan is knowledgeable, patient, determined, creative, and kind and you simply cannot have a better person working with you to buy or sell a home. We wish we could give her 10 stars.

Susan is a real gem to work with. Very knowledgeable and professional. Made the transaction super smooth. I would recommend her for any real estate purchase or sale. Thank you Susan for all your guidance throughout our transaction.

Susan is amazing. She went above and beyond for us and to meet our needs. I had attempted 3 prior to her and they were nowhere near on the level as her. She is the best that Oakland has to offer.